What Salesforce genuinely does better
A comparison that concedes nothing is not useful to a buyer. Salesforce has the deepest partner ecosystem in the category, an app marketplace with an answer to almost any requirement, and configurability that will accommodate practically any process a firm can describe. For large, complex sales organisations that is often decisive.
The question worth asking is whether a professional services firm of thirty to two hundred people needs that depth, and what it costs to obtain it. Configurability is only an advantage when there is someone whose job is to configure, and the marketplace only helps when the budget covers the apps and the integration work they require.
- Unmatched ecosystem depth and app marketplace
- Configurable to almost any process, given the resources
- Strong fit for large, complex sales organisations
- Real question: what that depth costs a firm of your size