What to automate, what to assist and what to leave to people
The useful boundary does not separate easy tasks from hard ones; it separates verifiable tasks from decisions about people. Posting a role, acknowledging an application, offering interview slots or spotting that someone is already in the database are actions whose result can be checked at a glance, and automation there returns time at no cost to quality.
Extracting data from a CV, normalizing job titles or summarizing evidence from three interviews is a different category: AI accelerates a great deal, but the output needs a visible source. And rejecting a person, ordering the final shortlist or communicating a decline should not be automated at all.
- Full automation for repetitive, verifiable tasks
- Assistance with a visible source when preparing information
- Recorded human decision on anything affecting a person
- Ability to depart from the recommendation and log the reason