> Use ChatGPT with Hice CRM records: clients, companies and opportunities. Prepare briefings and proposed updates with permissions and confirmations.

Source: https://hice.ai/en/crm-chatgpt
# CRM with ChatGPT: work on clients and opportunities

Looking for a CRM that works with ChatGPT? Hice stores companies, contacts and opportunities and makes them accessible to your assistant. Ask for briefings, pipeline analysis and proposed updates.

## A practical request for your assistant

Example request: the response depends on the available records and the operations accessible to your user.

## Connect Hice to ChatGPT

In the app or plugin flow available in your ChatGPT environment, search for Hice and start connecting it. Sign into Hice and authorize the account you intend to use. A useful first request is to show available operations and read a known record without changing anything.

If your environment allows custom connectors, Hice's MCP endpoint is https://app.hice.ai/mcp. Interface and availability depend on the product, plan and workspace rules. Current conditions are described in the ChatGPT plugins guide. Do not paste an API key into a regular conversation to establish this connection.

## Prepare a client briefing with verifiable data

A useful prompt names the client, goal and sources: 'Prepare a briefing for this company using accessible Hice contacts, notes and opportunities. Separate what we know from open questions.' Specify the company or its identifier when names are similar.

Check that the report identifies the records used and does not treat an old note as a still-active request. Ask for draft next actions, then decide which become actual activities. An assistant can summarize context; it cannot establish an approved budget or client availability unsupported by any source.

## Create an opportunity from notes

Provide conversation notes and request a proposal containing company, contact, description, stage and next step. If value or deadline are unknown, ask to leave them missing. Before creating an opportunity, check whether a deal for the same request already exists.

The AI draft must become an explicit change: review relationships and confirm the proposed fields. To update an existing opportunity, identify the exact record. 'Update the client' is ambiguous when the database holds a company, a person and several opportunities for the same organization.

## Frequently asked questions about CRM with ChatGPT

### Which CRM integrates with ChatGPT?

Hice connects CRM, ATS and operational records to ChatGPT, Claude and compatible MCP clients. Authenticate your account and request a read of accessible records. The assistant can prepare analyses and proposals; review and confirm changes. Availability and features also depend on the client you use.

### Do the extension and AI connection cost extra?

Hice charges no additional fee for the extension or AI assistant integration, including on the free plan. Hice plan limits and AI provider costs or requirements remain separate.

### Can AI change records without a check?

The connector respects your user's permissions. Writes are prepared and confirmed through Hice; the AI client can also request its own approval.

### Can I create reports without a prebuilt dashboard?

Ask the assistant to analyze and organize accessible records. The report should state filters, criteria and missing data; a model does not automatically create operations absent from the connector.

## Browser extension and AI connector included

Hice charges no additional fee for the extension or AI assistant integration, including on the free plan. Hice plan limits and AI provider costs or requirements remain separate.

## Guides to get started

### Use ChatGPT with a CRM and an up-to-date database

Connect Hice, read real records and prepare briefings and opportunities with confirmed changes.

## Choose your next step

- Connect ChatGPT and Claude
- ATS with ChatGPT
- CRM with Claude
- ATS with Claude
- PSA with AI assistants
- Database
- AI reports
- Hice MCP connector